INDUSTRY SPECIFIC SOLUTIONS
The need for flexible communications tools is at an all-time high. Customers expect a digital-first communication model. No matter where an auto dealer is in its virtual journey, NEC UNIVERGE BLUE has the tools to help improve sales,
service, and the customer experience. This business phone service is a versatile, reliable, and affordable communications solution that can empower your dealership to run effectively from anywhere.
Unified communication solutions from NEC make it easy to combine their business phone system, team chat and messaging, video conferencing, and screen sharing into a seamless experience oriented around customer needs and employee work style.
UNIVERGE BLUE CONNECT Unified Communications solution combines phones, video conferencing, chat, screen sharing, and file management into one integrated experience for customers and employees.
UNIVERGE BLUE ENGAGE Call Center delivers a simple way to manage the customer experience.UNIVERGE BLUE MEET (Online Meeting) is a feature-rich video conferencing platform that connects auto dealers with customers anywhere they are located
WHY MAKE THE CHANGE?
Over the last couple years, the expectations and behaviors of both customers and employees have changed drastically. The spotlight is on having a mobile and flexible solution and on-premises solutions are now at a disadvantage.
Traditional phone systems are not built to seamlessly support mobile capabilities, which severely inhibits collaboration between distributed employees and their ability to address urgent customer issues while on the go.
If you want to easily integrate modern business productivity and collaboration features such as video conferencing, screen sharing, team chat, and file storage and backup to your traditional on-premises phone system, well, you really cannot.
Cloud based communications helps you maintain better contact with your high touch customers, enable you to attract new talent and optimize productivity based on individual needs and lastly, help reduce costs and eliminate surprise expenses.