September Newsletter


How many times have you been on the phone and heard the phrase “This call may be recorded or monitored for quality assurance and training purposes”? This phrase is becoming more and more common today with constantly changing laws and regulations. Clarktel Tele-communications Inc wants to help appease your compliance anxieties with the TriVium System’s SonicView call recording solution. It saves you time with better trained agents and improved quality assurance. TriVium System’s SonicView call recording solution provides you increased peace of mind and security with access to all your recordings for proof of call. It also has a very intuitive browser-based interface that works with your Telephonesystem . It gives you enhanced search and replay capabilities based on time, duration, and caller ID. You also have access to on-demand recording capabilities, detailed call activity reporting, call scoring, and automated report delivery.  Contact Us for a free demo so you can stop worrying about he said, she said and focus on what really matters in your business today! Click here to learn more.

To Find Out More Call (800)362-9189

3rd Quarter Administration Webinar

Clarktel will be hosting our quaterly System Administration webinar on Tuesday September 18th at 10am. This month, we will be focusing our training on voicemail administration. Since there are (2) primary voicemail application's, our session will be broken into (2) 30 minute webinars.

Customer's using the InMail voice mail system will be from 10 AM to 10:30 AM.

Customer's with UM8000 voicemail, please join from 10:30 to 11 AM.

Not sure which system you have?

Please email and ask for verification and our team will gladly assist you.

Register Now with subject WEBX to reserve your place as seats are limited.

Review Us

Our goal is always to provide our very best product so that our customers are happy. It’s also our goal to continue improving. That’s why we value your feedback. We would love to hear from you. Feel free to respond to this email so we can learn about any comments or concerns you have. We also want to connect with you online. If you feel we’ve provided great value or would like to leave us feedback, please do so on Google , Facebook  and  Better Business Bureau . Thank you so much for taking the time to provide us feedback and review. This feedback is appreciated and very helpful to us. LEAVE A REVIEW

Account Review

Have you had your account review this year? If not, please understand we are reaching out to all of our customers for a quick account review so that we may verify all of the information is correct in our database. We assure you this will not take up much of your time but is important for us to reach the correct contacts within your organization. We’ll also confirm that your account is setup with the maintenance program you prefer. Thank you in advance for your cooperation! 

Notable September Dates

  • Labor Day - 3rd of September

  • Patriot Day - 11th of September

  • International Day of Peace - 21st of September

To Find Out More Call (800)362-9189

Commercial Telephone Systems- PBX, Key, VoIP & Voice Mail Systems

Security, Access Control, CCTV Surveillance Systems- Overhead Paging & Announcement- Voice & Data Network Cabling

1661 Copley Road Akron, Ohio 44320

Phone: (330) 869-8657 Fax: (330) 869-8515 Toll Free: (800)362 9189

Smart. Business. Solutions.


Monday to Friday

8:30 AM to 4:00 PM


1661 Copley Road

Akron, OH 44320



24-hour emergency service available

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