Staley Tech Clients, Welcome to the Clarktel Family!
Important changes regarding your phone system support and service:
As of July 17, 2023, Staley Tech is no longer offering telephone equipment sales and services. We understand that this transition may raise questions, but rest assured, Staley invested time to carefully chose Clarktel, a highly capable and reputable industry veteran (and in the local area), to take on the role of providing your company with the same level of care, expertise and trust you’ve come to expect from Staley Tech.
We at Clarktel are excited to introduce ourselves to you! Clarktel Telecommunications, Inc., is a NEC Double Diamond Partner with over 40 years of experience designing and supporting NEC’s premise and cloud phone systems. We pride ourselves on our expertise, commitment and customer service focus.
To guarantee a seamless transition, Clarktel's been working working closely with Staley Tech to ensure we have all the necessary information about your current phone system setup, requirements and relationship history. The entire Clarktel team is focused and dedicated to making your transition from Staley a big success.
Welcome to the Clarktel Family!
REQUEST A SERVICE CALL OR SALES SUPPORT
Routine Service Requests: Call: 330-572-4853 (24/7)
OR Email anytime: email@example.com
Emergency Service Requests: Call: 330-572-4853 (24/7)
NEVER SEND AN EMAIL FOR EMERGENCY SERVICE REQUESTS
SALES AND BILLING:
Billing Questions: Email: firstname.lastname@example.org
Quotes and Estimates on premise and cloud business phone systems: Email: email@example.com
Enjoy Flexible Support Levels
Time and Materials: Pay as needs occur without the benefit of discounted labor rates.
Basic Maintenance Support: Enjoy maintenance services after the standard warranty period is over with discounted labor rates.
Premium Maintenance Support: You can reduce your operational expenses and optimize your investment; while enjoying discounted labor rates and priority scheduling.
24 Hour Emergency Service
You can count on us for assistance beyond the initial sale for support and services required from the carriers. We are experts in multi-vendor and multi-technology environments.
ClarkTel Telecommunications will do site inspections and client-satisfaction surveys to ensure the solutions we deliver conform to all standards and client expectations.
How Our 24 Hour Emergency Customer Service Can Benefit You
We are committed to having reliable and professional LIVE operators 24 hours a day, 7 days a week. Our telecommunications customer service call center in Akron, Ohio can take calls any time of day. So when your after-hours business is getting held up on technical issues you can be assured we will be there to help you fix the problem. Our representatives are highly trained and have experience with our systems so they can answer any and all questions you may have. Even if it is just a question about how to use a certain feature on your system, we are happy to help!
Our goal is to help you help your customers with the utmost quality and efficiency. We want to see our clients grow to be the best they can be. Just give us a call at 330-572-4853 with your questions, problems, concerns, or suggestions and we will be there for you any time of day.
Business Phone System Preventive Maintenance
As an NEC certified Business Telephone system dealer, Clarktel Telecommunications offers you a variety of business system support and maintenance programs that protect your investment and assist in cost saving for long-term maintenance of your phone system. This is in addition to our standard service guarantee on new system installations.
Clarktel is also a phone system maintenance service provider on most major brands of telephone systems like NEC Phone System, Nortel Phone System, Mitel Phone System, Toshiba Phone System and Avaya Phone System.