NEWSLETTER NOVEMBER 2024

During Preventative Maintenance service we update system software, back-up the database, complete minor moves adds changes and address any needed system repairs. We recommend completing this maintenance annually. You can learn more about Preventative Maintenance here!

If your plan for your existing NEC premise phone system is to maximize its useful life, then you need Preventative Maintenance!

Appointment slots are quickly filling up and are now booking out into January and February. Get scheduled now to secure your spot!

You can schedule Preventative Maintenance by calling 330.572.4853, or sending an email to service@clarktel.net

RESOURCES

Resources for NEC Premise Customers

What’s your phone system plan for 2025?

RESOURCES

If you read our monthly newsletter, you should be aware that NEC is exiting the premise-based phone system market. If you own one of these NEC premise phone solutions, you are impacted:

SV9100, 9300, 9500
SL2100
SV8100
UNIVERGE 3C

So, what to do? If you own one of the above, the time is now to make a plan!

Do you have a plan in mind?

Please contact us at 330.572.1717 or info@clarktel.net to share your 2025 Phone System Plan or to ask questions so you can make your plan.

REMINDER: NEC’s UNIVERGE BLUE business is being directly assumed by Intermedia Cloud Communications

What you may not know is that Intermedia has been the underlying technology provider for the NEC UNIVERGE BLUE platform since 2020, meaning there is no action needed on your part at this time and there is no change to your solution and services.

You will begin to see banding changes and logo changes with some future software updates to Univerge Blue.

Other than the logo and name, everything else will continue to work as it has previously.

REMINDER: you will still contact Clarktel at service@clarktel.net for all of your technical support needs.

Please look back to last month’s newsletter for more details about the change from Blue to Intermedia.