Newsletters, Articles and Publications

Important Update: NEC UNIVERGE BLUE Is Becoming Elevate

Worried about your aging NEC Phone System, but the cloud’s not right for you? Meet ESI’s eSIP Evolution Series!

Extend Your Protection with Clarktel Security Solutions!

Is Your Number Showing as "Spam"? Here's Why (and How to Fix It!)

Is Your Phone System Compliant with E911/NG911 Regulations?

Take your Teams experience to the next level with your collaboration and communication tools all in one place

Important Update: Clarktel Pricing Adjustment Effective April 1, 2025

Welcome to 2025! Clarktel asked ChatGPT about what tech trends small businesses can expect in 2025; and here's what it told us!

Effective 12/31/2024, NEC will stop sales offering new system configurations. Sales for existing system expansions via licensing, limited CPU upgrades, and software assurance contract renewals will continue until the end of 2025.

Have you scheduled your annual Preventative Maintenance service?

Great News – NEC has just extended the time frame for SV9100 & SV9500 CPU upgrades from 12/2024 to 12/2025!!!

REMINDER: WE ARE LESS THAN TWO WEEKS AWAY FROM PRICE INCREASES ON NEC ON-PREMISE SOFTWARE LICENSING FOR SYSTEMS AND APPS

PRICE INCREASE ON NEC ON-PREMISE SOFTWARE LICENSING FOR SYSTEMS AND APPS

NEC SUPPORT FOR PREMISE PHONE SYSTEMS EXTENDED BY 4 YEARS!

BIG CHANGES ANNOUNCED FOR THE FUTURE OF NEC AND PREMISE PHONE SYSTEMS

UNIVERGE BLUE CONNECT SERVICE ADOPTION DASHBOARD IS NOW AVAILABLE!

Are Your Organization’s Communications FCC-Compliant?

It’s time to ditch costly copper POTS lines, PRIs and T1s for your voice service!

What might your company accomplish with a sophisticated Generative AI tool, like a ChatGPT, embedded within the heart of your organization’s communication system? -- By Terence Clark, President and CEO or Clarktel

What to Know About Cellular Phone Lines for Your Emergency Devices

Start Leveraging Generative Artificial Intelligence in 2024 with UNIVERGE BLUE PULSE!

Protect your business with advanced surveillance technology.

Why Are 66% of Businesses Planning to Boost Their IT Budgets in 2024 Even Though 84% Are Concerned About a Potential Recession?

Did You Know That Eligible Tax Deductions of Section 179 Can Offset New Tech Spends Now?

Six Ways Preventive Maintenance Aids in Decreasing Unforeseen Downtime

Hybrid Working Key Statistics and Trends

Just because business owners are out of the office doesn’t mean they have to be out of the loop.

Future proof your current phone system by transforming it into a hybrid premise/cloud system.

UNIVERGE BLUE ENGAGE’S EVALUATOR Tool utilizes AI-powered sentiment analysis to help admins and managers can work smarter.

Did you know that stores or businesses with cameras are 33% less likely to have crime at their site.

Even with the best cyber protection strategies in place, all it takes is one fake email, opened attachment or clicked link to bypass all of your cybersecurity protections. Unfortunately, this problem can’t be fixed with more hardware and software protection; this problem requires changing the basic human behavior of your employees.

You know us, our partnership, industry knowledge and service delivery history; but are you getting to most out of your relationship with us?

PREVENTATIVE MAINTENANCE
 
Just like your car, a phone system requires the occasional tune-up to ensure reliable operation. Phone system outages are costly with productivity declines and even lost customers. And the risk of an outrage increases exponentially as a system ages. Why take the chance when we can reduce or eliminate the risk?

Whether you’re considering deploying a new communications or contact center system or upgrading an existing one, you probably have a number of questions about Unified Communications as a Service (UCaaS) vs. other more traditional technologies and what to expect if you deploy a cloud solution.

Give your customers the experience they deserve. With UNIVERGE BLUE ENGAGE, you can get more responsive, informed, and positive customer experiences are possible in days, not months.

ENGAGE improves customer interactions for businesses of all sizes and helps you differentiate from your competition where it matters most – the customer experience.

Ray Baum's Act was signed into law on March 23rd, 2018 and was created to ensure faster and more accurate responses to 911 calls. The law is being implemented in two phases:
First phase went into effect January 6, 2021.
Second phase went into effect January 6, 2022.

NEC has a short presentation that outlines compliance responsibilities for all parties. NEC as manufacturer, Clarktel as service provider, and You as administrator of a Multi-Line Telephone System.

Are you compliant with Dispatchable Location on your phone system? If your answer is "I don't know", CLICK HERE for RAY BAUM'S Compliance Update.

Join Clarktel for a short webinar on Wednesday, April 20th and learn just how simple it is to use NEC Univerge Blue Connect licenses to accommodate your remote or hybrid workers that need to stay connected to fellow coworkers and clients no matter where they are. Find out how super-easy it is to enable your employees with communications flexibility..

Backup and recovery as a service, or BaaS can be the cloud-based "One-Two punch" to knockout ransomware attackers early in the first round. Forgive the boxing analogy but in today's environment, you are in actual cyber combat against ransomware attackers.

Five common myths about ransomware readiness:

We are not a target.
Our standard firewall and antivirus will stop ransomware.
Our backups are safe.
There is nothing we can do to stop ransomware.
We'll be fine if we just pay the ransom.

BLUE CONNECT HAS TWO WAYS TO INTEGRATE WITH TEAMS

Now, NEC gives you two types of integrations to Microsoft Teams. You can choose your integration method based on how you want your users to use the applications, and which features and capabilities you want available.

On-premises phone systems were built for an era where most work happened in the office, and voice was the primary mode of communication. In today’s changing business environment, the traditional work style of going into an office everyday has morphed into a hybrid one... office, office & remote, or fully remote.

Here are some important questions to consider now:

Is your current NEC phone system ready and able to fully support this new hybrid work style?
Are you looking for options to better support your remote, mobile, and hybrid workers without a large capital investment?
Do you currently use disparate collaboration tools to keep everyone connected?