ELEVATE Cloud-Based Unified Communications
User Training Resources for ELEVATE
SELF-DIRECTED LEARNING + LIVE SUPPORT
HOW TO VIDEOS
For more how-to instructional videos and phone and headset setup videos, please visit our video library.
TRAINING
Watch this pre-recorded training session on our Elevate desktop and mobile apps for an in-depth learning experience.
KNOWLEDGE BASE
Visit our Support Center to read knowledge base articles and get assistance from our experts.
GET THE SOFTWARE
​Download ELEVATE, Online Meeting and ShareSync for Mobile (iOS & Android), Desktop (Windows & Mac)
VIDEO RESOURCES
ELEVATE Desktop App
See how Elevate brings together voice, video, chat, file sharing, contact center, archiving in one seamless desktop experience.
ELEVATE Calling Setup
Learn how to set up calling for computer (softphone) or deskphone (call controller mode).
ELEVATE Placing and Receiving Calls
Learn how to place calls on the dial pad, through your contacts, from a chat, etc.
ELEVATE Active Call Actions
Learn how to use call features like “flip”, “park”, and “transfer” for effective call handling.
ELEVATE Voicemail and Call History
Learn where to access and manage voicemail, call history, and voicemail settings in the app.
ELEVATE Mobile App
Learn how the Elevate mobile app will keep you connected to your team and your customers anywhere, anytime.
ELEVATE Presence
Learn how to check a user’s availability.
Online Meetings
Learn how to schedule, join, or start a meeting, and use in-meeting features.
ELEVATE Chat
Learn how to chat 1:1 or in a group, set favorites, search chats, and text mobile numbers.
ELEVATE Files ShareSync
Learn how to securely access, save, share, and collaborate on files and folders using Files.
ELEVATE APPLICATION DOWNLOADS
ELEVATE Desktop
Download the ELEVATE Softphone for your Windows PC, MAC and Chrome Browser
ONLINE MEETING
Download ELEVATE's Online Meeting feature for your mobile device
FILE SHARESYNC
Dowload the ELEVATE ShareSync file storage, share and collaboration feature.
ELEVATE Mobile
Download ELEVATE's Softphone for your mobile device
Got a question or want to book remote training?
Just give us a call at 330-572-4853 with your questions or send our team an email at service@clarktel.net