NEC Univerge Blue Connect
You Can Move Up To The Cloud
Whether you’re considering deploying a new communications or contact center system or upgrading an existing one, you probably have a number of questions about Unified Communications as a Service (UCaaS) vs. other more traditional technologies and what to expect if you deploy a cloud solution.
Premises-based systems require a significant up-front investment and can limit an organization’s flexibility to easily adopt new features, functionality, or process improvements. For those businesses with multiple locations, on-premises systems add the complexity of requiring a PBX at each location.
UCaaS, on the other hand, enables organizations to achieve unprecedented productivity and business benefits. When services are delivered from the cloud, you can:
Quickly and easily scale your communications up or down
Provide the tools your organization needs to stay competitive without having a major impact on your budget - through one low monthly payment
Implement an enterprise-grade phone system with fully integrated collaboration tools such as instant messaging, web conferencing, file sharing, and more.
For more information about why you should move “out with the OLD and in with the BLUE”
Call Your Account Manager at: 800-362-9189
9 Ways Your Aging Phone System Puts You On Hold - PDF
Cloud Phone FAQ's for Business Owners - PDF
NOTICE: Current UNIVERGE BLUE Customers, Changes to Your Service Beginning July 12th, 2022
UNIVERGE BLUE & Ext. 988 For Account Administrators - PDF
The FCC has designated 988 as the new three-digit dialing code that will route callers to the National Suicide Prevention Lifeline. While some areas may be currently able to connect to the Lifeline by dialing 988, this dialing code will be available to everyone across the United States starting on July 16, 2022.
The National Suicide Prevention Lifeline is now the 988 Suicide and Crisis Lifeline.
UNIVERGE BLUE account administrators may recognize extension 988 is used in UNIVERGE BLUE Connect as one of the ten default call park extensions. Unless you have modified your default Call Park extensions to a different extension range, then your account will lose the ability to continue using this extension for parking phone calls on July 12th, 2022.
What do you need to do?
Notify all UNIVERGE BLUE users that dialing extension 988 will connect them to the National Suicide Prevention Lifeline and will no longer pick up a parked call.
Extension 988 will automatically be removed from your account on the effective date of July 12th, 2022.
If your account also has Device Linekey settings set to monitor calls parked on extension 988 – these Linekey settings will also be cleared on July 12th, 2022.
Ext. 988 Questions Or Call Parking Assistance:
Call Clarktel Customer Service: 800-362-9189
OTHER NEWS, PROMOTIONS OR UPCOMING DATES
Independence Day - July 4th
UNIVERGE BLUE 988 Changes - July 12th