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Drive Customer Loyalty & Streamline Dealership Operations

Today’s automotive  customers expect quick, seamless communication—from the first inquiry to  post-sale service. Our Unified Communications solution empowers  dealerships with an advanced, cloud-based communications platform that  keeps sales, service, and support teams connected at every step. Easily  manage calls, texts, and customer interactions from one intuitive  interface, whether you’re on the lot, in the service bay, or on the go.  With features like business texting, call routing, mobile access, and  integrated customer engagement tools, your team can deliver faster  responses, better service, and a more professional experience—all  without the complexity of outdated phone systems.

Drive Customer Loyalty & Streamline Dealership Operations

Fast, responsive  communication is critical for retaining customers. Our UC  platform integrates effortlessly with your existing Dealer Management  Systems (DMS) and Customer Relationship Management (CRM) software,  making it easier than ever to eliminate missed calls, streamline  follow-ups, schedule service appointments, and keep buyers from going  elsewhere.

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Always-On, All-in-One Communication

Connect with  customers and dealership staff across devices—desktop, mobile, or desk  phones. Stay in touch no matter where your sales and service teams are.

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Reliable and Flexible

Whether your  dealership has one location or a nationwide network, our UC  solution scales with ease and adapts to any environment.

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DMS/CRM Integration

Our solution  integrates seamlessly with your Dealer Management System and CRM  platform—streamlining workflows, lead follow-ups, and service  scheduling.

Smarter Communications for High-Performing Dealerships

Our  Unified Communications solution gives automotive dealerships the tools  to enhance customer experiences, speed up team collaboration, and boost  performance across sales and service.

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Discover how we help  dealerships boost sales, streamline service, and enhance customer  experiences through DMS integration, mobile flexibility, and Contact  Center capabilities.

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This Datasheet  provides an overview of the UC integration with Reynolds & Reynolds  ERA-IGNITE Dealer Management System (DMS).

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Want to see how the  UC and Reynolds & Reynolds ERA-IGNITE DMS Integration works? Follow  the self-guided demo to see how this integration can provide a more  personalized dealership experience tailored to each customer’s needs.

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