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INDUSTRY SPECIFIC SOLUTIONS
REAL ESTATE

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The home buying process has changed for good. Real estate agents must support remote, virtual, and online sales strategies – plus, change how they market to and engage with clients, from initial contact to closing the sale. But where should you start?

The kick-off point is simple: A reliable and affordable cloud-based communications and collaboration platform – complete with business phones, text/chat, and video conferencing. Our solution helps your team to:

  • Schedule home showings more efficiently

  • Facilitate flexible communication in clients’ preferred channels (phone, chat, text, video)

  • Provide mobile solutions for on-the-go agents

  • Build client loyalty and engagement within and beyond the brick-and-mortar office

 

UNIVERGE BLUE gives you the tools and technology real estate need to elevate client experiences within and beyond the office. The plain fact is that the need for flexible communications tools is at an all-time high. Clients expect a digital-first communication model. No matter where a real estate firm is in its virtual journey, NEC UNIVERGE BLUE has the tools to help improve sales, service, and the client experience.

 

UNIVERGE BLUE CONNECT is more than just business phone service, it’s also video meeting and collaboration for your clients and cloud file sharing and storage for your agents; all in one monthly subscription fee.  This suite of remote worker enablement tools works from all of your devices:  Mobile phone, desktop phone, laptop softphone and tablet.       

 

Unified communication solutions from NEC make it easy to combine their business phone system, team chat and messaging, video conferencing, and screen sharing into a seamless experience oriented around client needs and staff work style.

 

  • UNIVERGE BLUE CONNECT Unified Communications solution combines phones, video conferencing, chat, screen sharing, and file management into one integrated experience for clients and staff.

  • UNIVERGE BLUE ENGAGE Call Center delivers a simple way to manage the client experience.

  • UNIVERGE BLUE MEET (Online Meeting) is a feature-rich video conferencing platform that connects real estate firms with clients anywhere they are located.

ISSUES FACING THE REAL ESTATE INDUSTRY

  • Scheduling appointments for viewings and open houses

  • Reaching real estate agents anywhere, on any device

  • Ensuring listings agents get their specific calls

  • Fielding calls for agents that may work from other offices (but same brokerage)

  • Prioritizing calls based on value

  • Elegantly handling missed calls

  • Staying in touch with past clients and continue to nurture prospective ones

UNIVERGE BLUE CONNECT with the addition of UNIVERGE BLUE ENGAGE can help.  Download the PDF below detailing,"Enhancing Customer Experience: Realtors and Real Estate." 

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