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INDUSTRY SPECIFIC SOLUTIONS
LEGAL SERVICES

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Digital interactions have skyrocketed in popularity, changing client – and your legal team’s – expectations for good. Firms in the legal industry must support remote, virtual, and online client and attorney communications – plus, improve

how they answer, route, secure, and track client calls.

The kick-off point is simple: A reliable and affordable cloud-based communications and collaboration platform – complete with business phones, text/chat, and video conferencing. Review our checklist below to assess how new tools can help you:

 

  • Support an on-the-go and mobile legal team

  • Track billable calls more accurately

  • Protect and secure client communications

  • Answer and route calls more efficiently

Unified communication solutions from NEC make it easy to combine their business phone system, team chat and messaging, video conferencing, and screen sharing into a seamless experience oriented around patient needs and staff work style.

  • UNIVERGE BLUE CONNECT Unified Communications solution combines phones, video conferencing, chat, screen sharing, and file management into one integrated experience for patients and staff.

  • UNIVERGE BLUE ENGAGE Call Center delivers a simple way to manage the patient experience.

  • UNIVERGE BLUE MEET (Online Meeting) is a feature-rich video conferencing platform that connects healthcare providers with patients anywhere they are located.

COMMON ISSUES FACING THE LEGAL INDUSTRY

  • Difficulty keeping vital contact with legal teams working in multiple locations at any time

  • Difficulty billing for all client communications accurately

  • Failure to consistently keep documents and client communications private and secure while working remotely

  • Trouble offering both live answer and call routing to appropriate team members regardless of location

  • We have the expertise, experience, and communications platform to help your legal firm thrive.

LEARN MORE HERE:

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